Trusted Property Care
Frequently Asked Questions
Short answers to the questions Mombasa landlords ask us most.
Fees and rent
- How much do you charge?
- It depends on your property and the number of units. We agree the fee in writing before we start, so ask us for a quote.
- What happens if the rent is late?
- The tenant gets a reminder before rent is due and a formal notice if it is late. You see any arrears on your statement and in your landlord portal.
- Can I see how my property is doing?
- Yes. Your landlord portal shows every unit, what has been paid and what is still owed, at any time.
- Do you help with rental income tax?
- Your monthly statement and portal give you the rent figures you need for KRA. The filing stays with you or your accountant.
Tenants and your property
- How do you choose tenants?
- We check every applicant’s identity, KRA PIN and references before they move in.
- Do you manage single units, or only blocks?
- Both. One flat or a whole block.
- Do you handle repairs?
- Yes, with vetted contractors. Every cost is shown on your monthly statement.
Have a question that is not here?
Call or WhatsApp us, or send us a message, and we will answer it.